The Total Higher Education (T.H.E.) Loan Programs are a product of NorthStar, a nonprofit lender based in Minnesota. With more than two decades of experience helping college students make wise borrowing decisions the expertise and assets of The Loan Program remain true to the valued reputation it has built over the years.
Northstar Education Finance, Inc. is no longer in the business of originating student loans. If you have a question regarding an existing loan please use the following information to determine contact information.
Phone number: 844.565.7151
(The call center is open 7 a.m. – 8 p.m. (Central) Monday – Friday)
Fax: 866.258.9222
customer.service@firstmarkservices.com
Firstmark Services
PO Box 82522
Lincoln, NE 68501-2522
Firstmark Services
PO Box 2977
Omaha, NE 68103-2977
Phone number: 888.486.4722
International: 303.696.3625
(The call center is open 7 a.m. to 2 a.m. (Eastern) Monday – Friday and 8 a.m. to 7 p.m. Saturday)
Fax: 866.258.9222
Nelnet, Inc.
PO Box 82561
Lincoln, NE 68501-2561
Nelnet, Inc.
PO Box 2970
Omaha, NE 68103-2970